Port Stephens Veterans & Citizens Aged Care – COVID-19 Response

Message from: General Manager

COVID-19 UPDATE – August 20, 2020

Please be advised that visiting hours have now been reinstated to our residential care facilities in line with the Residential Care Visitor Access Code and current NSW Health requirements.

Hours of visitation will be from 11:30am to 2:30pm by appointment only.

Appointments can be made by calling between the hours of 9am and 4pm Monday to Friday.

Bill King Aged Care:  4981 1611 (Reception) – Janet Wright, Service Manager

HHV Hostels 1 and 2: 4984 1811 (Main Reception) – Sue Brownlowe, Director of Care

HHV Nursing Home: 4916 4217 (N Home Reception) – Michell Buxton, Service Manager

All visitors will be met by one of our new trained concierge staff members who will guide you through the visitation process.

If you require assistance for:

  • For Community Service Clients hotline call 1800 620 356.
  • Emails directly to the Executive Management Team including the General Manager can be forwarded to email@harboursidehaven.com.au

Information can also be found on the following websites:

Department of Health www.health.gov.au
NSW Department of Health www.health.nsw.gov.au
Aged Care Quality & Safety Commission www.agedcarequality.gov.au

Sheree Gemmell
General Manager